"Sometimes the most meaningful act can be as simple as a thoughtful, human-written message," writes Andrew Brodsky.

Many people have been writing emails and texts since middle school. Your audience was interested in what you had to say. And your audience was small. Today, your audience is desperate to delete ...

To give your email higher odds of getting noticed, it’s smart to send it in the morning when colleagues are settling in.

When finished writing an important text, we recommend waiting 24 hours. Review your letter before pressing “Send.” Emails and texts strip emotion out of content. Landry and Lewiss state that women use ...

AI chiefs at top consultancies, including PwC, McKinsey, and Deloitte, told Business Insider how they use AI for their ...

Defend against phishing with knowledge of homograph attacks. Learn how attackers use similar characters to deceive you.

Thankfully, you don’t need to take an etiquette class to help you with your email communication. We asked etiquette experts ...

As inboxes fill up and to-do lists expand, workers are asking themselves: should I let AI write this email for me? While the question is a simple one, its implications are not. Communication matters.

It’s not every day you get to write the sentence “Accused murderer Luigi Mangione has been getting so much fan mail he had to ...

People often ask Brodsky whether or not they should use emoji in professional communications. “Research shows that the effects of emojis are mixed,” he says. “But a core finding from the research is ...

So is protecting your primary email account with a strong credentials. Combining the two seems like an equally good call, but it’s actually dangerous—should you ever lock yourself out of your ...