To celebrate National Inclusion Week Cirrus releases report highlighting how diversity, equity & inclusion is reshaping ...

Home Group achieves a 20% increase in contact centre scheduling efficiencies with Calabrio WFM via Business Systems ...

Create Efficiencies Before, During and After Interactions. Those that implement AI to support their contact centre ...

Firstsource Solutions has acquired Ascensos, a contact centre customer experience outsourcing partner for retail and ...

Fournet Completes Contact Centre Project for Surrey County Council. FourNet and 4C Strategies, has been successfully ...

The importance of fraud prevention training in contact centresRachel Tiffen, Director of Learning fraud prevention service, ...

Boost your contact centre agents to hero status with Cirrus Agent - download the contact centre agent tip sheet from Cirrus ...

Every year, Calabrio recognises its most innovative customers through the ONE Awards. The awards celebrate Calabrio customers ...

SVL is based in East Kilbride for over 50 years and is the longest serving provider of software and consultancy to the ...

FourNet & Alzheimer’s Society in the finals at European Contact Centre and Customer Service Awards 2024 to be held November ...

Calabrio Announces Dave Rhodes as Chief Executive Officer and joins executive team dedicated to redefining the future of ...

To celebrate 10 years of Jabra Evolve headsets they're offering 10% cashback when purchasing any headset in evolve 2 series.